1. Overview

A Flutter-based mobile application designed to help citizens book and manage queues for government services online. Reduces physical queues, improves efficiency, and enhances user experience.


Key Features

✅ For Citizens:

Book queue slots (select date & service type).

Real-time queue updates (current number, estimated wait time).

✅ For Admin/Staff:

Manage service counters (add/remove counters).

Monitor live queue status.

Generate reports (daily/weekly/monthly).


2. Technical Implementation

Frontend (Flutter)

UI: Responsive design 

Backend (Laravel)

Authentication: Firebase Auth / OTP-based login

Database:Mysql


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